The Willow Centre Chelmsford

Moving & Handling - Train the Trainer - 1 Day Refresher
2017-09-25 09:30 - 16:30 (Europe/London) | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is it for?
This 1 day REFRESHER course is suitable for professionals who are already competent in their Train the Trainer practices and want to update their knowledge and skills. The course will update on the following areas:

Anatomy of the Spine and Types of Injuries
Biometrics & Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and A.C.O.P.S Guidance
Manual Handling Responsibilities and the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated. Course price is excluding VAT.
Please Note: Candidates will also be asked to produce evidence of original TTT training when booking this course.

First Aid at Work (QA Level 3 Award)
2017-09-25 08:00 - 17:00
Who is this course for?
The QA Level 3 Award in First Aid at Work (QCF) qualification is specifically designed for individuals who wish to act as a first aider in their workplace. Successful candidates will learn how to manage a range of injuries and illness that could occur at work and will be equipped with the essential skills needed to give emergency first aid. This course is delivered by Utility Safety Solutions.
What’s Covered?
Over the 3 days, this course will cover:
√ The role and responsibilities of a First Aider
√ Assessing an incident
√ Managing an unresponsive casualty
√ CPR and AED use
√ Recovery Position
√ Heart Attack
√ Stroke
√ Choking
√ Epilepsy
√ Asthma
√ Diabetes
√ Anaphylaxis
√ Shock
√ Head & Spinal injuries
√ Chest injuries
√ Wounds and Bleeding
√ Fractures
√ Sprains, strains and dislocations
√ Minor injuries
√ Burns and scalds
√ Poisoning
√ Eye injuries
How long is it?
09:00 – 16:30
What is the cost?
£212.00 plus VAT (price includes all materials and certification)

Approved Assessor
2017-09-20 09:00 - 17:00
Who is this course for?
This course is for persons who are working in a front line capacity with persons who need aids/equipment to assist them in their daily living.
This One Day course will give you the tools of competency in the ordering of daily living equipment. We are working in partnership with Essex County Council who will issue the PIN and Login details upon completion of this course.
The course will cover the following:

To provide Information, Guidance and Permission to access and order a specific range of equipment identified during the assessment or review process as necessary to meet identified, eligible needs.
To ensure you are competent when assessing for equipment.
To inform you of the process of ordering equipment via Essex County Council’s Uniqus portal.

This course is certificated based on competency in the ordering of specific equipment and will include the issuing of Login & PIN details for delegates upon completion.
Please Note: This course is suitable for Health & Social Care staff who are wishing to provide social care equipment to those who have long term disabling impairments (with no significant recovery or improvement) using an ECC Uniqus PIN.
This course is NOT SUITABLE for health staff who would like a PIN to order Health Equipment. Any enquiries relating to this will need to be had with health management.
Please contact us if you want to book one or more places – 01245 267071 or email: caroline@willowcentre.co.uk
The cost of this one day course is £220.00 plus VAT
*Dates maybe subject to change.

MCA DoLS: Train the Trainer
2017-09-08 09:30 - 16:30
Who is it for?
This 2 day Train the Trainer course is suitable for all those who are looking to develop their training skills in this field. The course will be run over 2 days with the second day being run approximately a week after Day 1.
Aim of course:
To enable participants to deliver Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DOLS) awareness level training to staff within their own organisations.
Pre requisites:
Applicants must have attended the MCA and DoLS Basic Awareness Training Programmes and hold an attendance certificate for this which is no more than 12 months old in order to access this course. Evidence will be required when booking onto this course.
Objectives:
By the end of the session participants will be able to:

Develop Confidence and skills to undertake training within your workplace
Identify the key aspects of the Mental Capacity Act and Deprivation of Liberty Safeguards that need to be included in the training to be delivered
Ability to plan key MCA and DoLS sessions
Consider how they will use key materials to deliver MCA and DOLS training within their service area
Demonstrate how the use of key source documents will be used to answer key questions
Explore a range of methods to deliver the training, considering the different learning styles of staff
Identify potential barriers to delivering effective training sessions, and consider solutions to overcome these
Explain how they will evaluate the effectiveness and impact of the training.

Content Covered Across Day 1:

Current legislation
Policy & Procedures
The Assessment Procedure
What is meant by Best Interests
What Protection is available for decision makers
Understand the limits of restraint issues
Understand the roles of various people involved
List the functions of the Mental Capacity Act
Describe the groups that will be affected by the legislation
Explain what is meant by the functional test
Explain the role of Lasting Power of Attorneys
Explain the Depraviation of Liberty Safeguards including up to date rulings regarding the ACID test
Describe the function of the Court of Protection

Train the Trainer elements:

How to vary teaching methods
Adapting to various Learning styles
How people retain information
Building in feedback to your sessions
Planning your session
Preparing the individual lesson plan
Evaluation processes
Presentation skills
Do’s and Don’ts

Day 2:

Participants will undertake presentations on an agreed theme from Mental Capacity Act and Deprivation of Liberty Safeguards – Each theme will last no more than 15 minutes

This will involve:

A session plan on the agreed theme
A Case Study / An activity
Creative training methods
Evaluation tool

DATES GUIDELINE FOR 2018:
DAY 1 DAY2

Monday 22nd Jan 2018 Monday 29th Jan 2018
Monday 19th July 2018 Monday 27th July 2018
Monday 19th Nov 2018 Monday 26 Nov 2018

About the Trainer:
Cathy Neat is an experienced National MCA and DoLS Master Practitioner and Lecturer who works closely with legal services and key organisations to ensure sound legal practice in all aspects of Adult Social Care.
Handouts, materials and refreshments will be included in the price. This course is certificated.
Cost of the course: £299.00 plus VAT
Please note: Dates may be subject to change.

MCA DoLS : Masterclass
2017-06-23 09:30 - 16:30
Who is this course for?
This course is a must for practitioners and managers working with Adults in all Health & Social Care organisations.
Course Objectives:

Overview of the Mental Capacity Act and Mental Health Act with a review of recent case law
What is meant by restriction as opposed to deprivation of liberty? A guide
Look at the procedures for obtaining urgent and standard authorisations
A practical guide looking at the documentation under existing MCA and DoLS and exploring in detail the Cheshire West Ruling implications in a wide range of settings
Forthcoming changes to Mental Capacity Act and Deprivation of Liberty Safeguards

This course will explore the Deprivation of Liberty Safeguards and examine the practical implications in your day to day work. There will be a mixture of theory and practical sessions and delegates will have the opportunity to raise issues and concerns specific to their own practice and is certificated as attendance only.
Course Cost: £120.00 plus vat

Basic Life Support To Meet Standard 12
2017-04-24 13:30 - 16:30, 2017-01-23 13:30 - 16:30
This 3 hour course is suitable for anyone working in the Health & Care sector who needs this training to complete Standard 12 of the Care Certificate. The course will cover the following:

Initial assessment
Airway maintenance and breathing
Cardiopulmonary Resuscitation (CPR)
Obstructed airway
Confidentiality
Record Keeping

There will be a practical assessment and written questions at the end of this course. The cost of this course is £50.00 per person (ex. VAT) which will include certification of attendance.
This course is reservation only – Please click on the link below to reserve your place:
Click here Payment will be required on confirmation of the course date. Dates are subject to change and price is excluding VAT.

MCA DoLS: Train the Trainer
2017-04-03 09:30 - 16:30
This 2 day Train the Trainer course is suitable for all those who are looking to develop their training skills in this field. The course will be run over 2 days with the second day being run approximately a week after Day 1.
Aim of course:
To enable participants to deliver Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DOLS) awareness level training to staff within their own organisations.
Pre requisites:
Applicants must have attended the MCA and DoLS basic awareness programmes and hold an attendance certificate for this which is no more than 12 months old in order to access this course. Evidence will be required when booking onto this course.
Objectives:
By the end of the session participants will be able to:

Develop Confidence and skills to undertake training within your workplace
Identify the key aspects of the Mental Capacity Act and Deprivation of Liberty Safeguards that need to be included in the training to be delivered
Ability to plan key MCA and DoLS sessions
Consider how they will use key materials to deliver MCA and DOLS training within their service area
Demonstrate how the use of key source documents will be used to answer key questions
Explore a range of methods to deliver the training, considering the different learning styles of staff
Identify potential barriers to delivering effective training sessions, and consider solutions to overcome these
Explain how they will evaluate the effectiveness and impact of the training.

Day 2:

Participants will undertake presentations on an agreed theme from Mental Capacity Act and Deprivation of Liberty Safeguards – Each theme will last no more than 15 minutes

This will involve:

A session plan on the agreed theme
A Case Study / An activity
Creative training methods
Evaluation tool

DATES GUIDELINE:
DAY 1 DAY2
Mon 3rd April Fri 7th April
Mon 19th June Mon 26th June
Fri 8th Sept Fri 15th Sept

About the Trainer:
Cathy Neat is an experienced National MCA and DoLS Master Practitioner and Lecturer who works closely with legal services and key organisations to ensure sound legal practice in all aspects of Adult Social Care. This course is certificated.
Cost of the course: £299.00 plus VAT
Please note: Dates may be subject to change.

In-House Trainer
2017-03-10 09:30 - 16:30, 2016-12-05 09:30 - 16:30, 2016-10-03 09:30 - 16:30
This 1 day course will provide learners with the knowledge, skills and confidence to deliver general training for ‘in house’ staff only. This course is intended to be a starting point for senior staff wishing to become ‘in-house’ trainers.
The course will cover the following:

How to vary teaching methods
Adapting to various learning styles
How people retain information
Building feedback to you sessions
Planning your session
Preparing the individual lesson plan
Evaluation processes
Presentation skills
Do’s and don’ts

This course is presented by means of tutorials, practical exercises, group discussions and it is certificated as attendance only.
Please note that dates are subject to changes and prices exclude VAT.

Reminiscence Awareness
2017-03-06 13:00 - 17:00
What is Reminiscence? Why do we reminisce?
These are questions that are answered in this interactive afternoon training session that is suitable for anybody who is working in a front line capacity with people who have Dementia.
Course Content:

Introduction on What is Reminiscence and Why we Reminisce
Webster’s reminiscence function scale
Approaches to reminiscence
Reminiscing in a group
Triggers
Methods
Planning a session
Looking at ideas and resources
Evaluation & questions

By the end of this session, you will have:

Gained an understanding of what reminiscence is
Explored the value of various reminiscence strategies in working with people with varying abilities
Experienced what it’s like to take part in a reminiscence session
Gained knowledge of where to get resources and information from to help facilitate a reminiscence session in the workplace.

This course is delivered by Forget me Not training who are Dementia training specialists. The course will include some materials and a certificate of attendance. Prices are exclusive of VAT.

Dementia Awareness Training
2017-03-06 09:00 - 12:30, 2016-10-26 09:00 - 12:30
Duration: Half Day Session – Course material includes handouts and completion certificate.
Objectives:
This course provides an understanding of dementia and the impact it may have on the individual living with the disease. Having a better understanding of the disease will enable you to feel confident in caring and supporting a person with dementia. Learners will gain knowledge and a good understanding of what dementia means. We will look at the common signs and symptoms of dementia and gain a basic appreciation of how the brain works and links to our emotions and behaviours
Learning Outcomes:

Demographics & statistics of dementia
An overview of the brain and its function
An understanding of the various types of dementia
An understanding of the symptoms of dementia
Be able to communicate on a day-to-day basis
Be aware of what it might feel like to be a person with dementia
Understand what dementia is

This course is mapped across to meet the new Care Certificate Standards and QCF DEM201and DEM202. This training can also be supported with the addition of a distance learning level 2 certificate in the Principles of Dementia Care which is fully funded, for further information please contact us.
The cost of this course is £40 plus VAT

Care Act Training - Update for Providers
2017-03-03 09:30 - 12:30, 2016-11-25 09:30 - 12:30
This half day overview course will provide useful guidance to the key changes and implications of the Care Act and its changes for Care Providers, Charities, NHS GP’s, Voluntary groups and anyone who may refer Adults for Care and Support needs.
The course will cover some of the following key duties placed on Local Authorities in respect of:

Introduction to the Care Act 2014 – Care and Support Statutory Guidance
Wellbeing principles, duties and responsibilities
Information and Advice
Assessment and Eligibility
Charging and Financial Assessment
Independent Advocacy
Care and Support Planning
Review
Safeguarding
Transitions
Integration and Partnership Working

Course includes handouts and refreshments are available.
The Cost of this half day course is £45 plus vat. Please note: Dates may be subject to change.

Mental Capacity Act (DoLS) - 1 Day Provider Managers Course
2017-02-24 09:30 - 16:30, 2017-01-13 09:30 - 16:30
This popular one day course gives a working knowledge of both the MCA & DOLS legislation which is of paramount importance to upholding the good standards of care expected from those in the care sectors.
This course is aimed at Managers of Care Services who need to know, understand and comply with the Mental Capacity Act 2005 & Deprivation of Liberty Safeguard (DoLS) statutory requirements.
This course is NOT suitable for front line Carers.
Course Content:
The following topics will be covered:

Current legislation
List the functions of the Mental Capacity Act
Policy and procedures
Describe the groups that will be affected by the legislation
The assessment procedure
Explain what is meant by the functional test
What is meant by best interests
Explain the role of Lasting Power of Attorneys
What protection is available for decision makers
Explain the Deprivation of Liberty Safeguards including up to date rulings regarding the ACID test
Understand the limits of restraint issues
Describe the function of the Court of Protection
Understand the roles of various people involved
Train others in Mental Capacity Act and DOLS requirements within their working environment

Moving & Handling People - An Introduction
2017-02-17 09:30, 2016-11-25 09:30
Who is it for?
This one day course is suitable for professionals who are not skilled in Moving and Handling of people and who need to be competent. It is also essential to cover the knowledge and practical requirements of the Care Certificate.
The course will focus on the following areas:

Manual Handling Responsibilities and the Law
Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving Equipment
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end of the course will be competent to provide correct people handling techniques so that risks are reduced to themselves and those in their care. 09:30 registration for 10am start. End times will vary.
Course prices are exclusive of VAT.

Moving & Handling (People) - Train the Trainer
2017-02-13 09:30 - 2017-02-15 16:30
Who is this course for?
This certificated three day course is suitable for professionals who are already skilled in Moving and Handling and who want to train others in this technique. The course will focus on the following areas:

Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and ACOPS Guidance
Manual Handling responsibilities & the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated.
Price is £599 excluding VAT.
Please note: Dates may be subject to change.

First Aid At Work Training (3-Day Accredited)
2016-11-28 09:30 - 2016-11-30 16:30, 2016-09-26 09:30 - 2016-09-28 16:30
This course is aimed at people who are the first aid appointed representative in their workplace or organisation. This course covers a variety of areas and is certificated.
The course will cover:

The role of the First Aider
Managing an emergency
Communication and casualty care
Asthma
Bleeding (Minor & Severe)
Bone, muscle and joint injuries
Burns and scalds
Chest pains (including heart attack)
Choking (adult)
Eye injuries
Fainting
Head injuries
Health and safety (first aid) regulations
Low blood sugar
Poisoning
Resuscitation (adult CPR)
Seizures (adult)
Severe allergic reaction
Shock
Spinal injuries
Stroke
Unconscious casualty

​The course will be a mix of theory and practical exercises.

Domestic Energy Assessor Training
2016-11-28 09:30 - 2016-11-30 16:30
BOOKING HOTLINE: 012145 267071 – CALL NOW TO BOOK YOUR PLACE & PAY ONLY A 15% DEPOSIT
LOCATIONS AVAILABLE: CHELMSFORD – LONDON – HARROW
COURSE COST: £860 15% DEPOSIT TO SECURE PLACE: £112.17
The training consists of 3 days on-site and further study/inspections are required. The progress is totally up to the learner but can be completed in less than 2 weeks and we will help progress learners to achieve their goals.
Domestic Energy Assessor course will provide successful candidates with the necessary qualification to become a Domestic Energy Assessor and issue Domestic Energy Performance Certificates (EPC).
Energy Performance Certificates are required by law as part of the property documents collated by solicitors/conveyancers for every home that is constructed, sold or rented, in England & Wales. Since October 2008 it has also become mandatory that landlords provide EPCs for all tenanted properties. While the Government has scrapped the need for Home Information Packs (HIPs), the requirement for an EPC is still in place and these must be issued by a suitably qualified and registered Domestic Energy Assessor.
The cost of the course includes training, assessment, the certification fee and all course material, along with refreshments throughout the day. No hidden costs or additional charges guaranteed.
Our Course Includes
Interactive training
Friendly tutorials
Live property assessments training
RDSAP software training
Full registration with the City & Guilds and assessment fees
Training Manuals and Learning resources
Guide and mentor through surveying 2 properties
Free Refreshments throughout the Course
Technical support and help line
Course Structure
Day 1

Welcome & Introduction
What is an EPC?
Building Regulations- Scope
Identifying Construction Types
Style & Age of Properties
Property Description
Introduction of RdSAP Software
Determining levels of insulation

Day 2

Renewable Energy Sources
Heating & Lighting
The Surveying Process
Site Notes
Floor Plans
Dimensions-Perimeter
Importance of Photographs
Measuring Conventions

Day 3

Live Site Visit
Data input exercise in the RdSAP software
EPC Calculations
Production of an EPC
Portfolio Guidance Session
Paper Based Written Exams
Course Summary
Q&A Session

Do I have to produce a portfolio?
All learners produce a portfolio of evidence that they have acquired the required knowledge and have carried out 5 inspections to the standard. The external verifier from City & Guilds checks this before they will issue certificates.
Requirements:
No previous qualifications or experience is required; however you must have basic computer skills as all assessors must input data into a software program in order to produce the energy performance certificate.
How do I book?
By paying the 15% deposit online secures you place on this course. The outstanding balance is paid directly to the trainer on the first day of the course. See Booking Terms and Conditions for more information.

Care Certificate – 15 Standards Intensive Course
2016-11-26 09:00 - 17:00
** New Programme**
Who is it for?
This course is for health and care workers new to the sector or for existing staff who would like to refresh their knowledge and update their skills. The course covers the knowledge requirements in a one day intensive session (you will need to add on the Moving and Handling and First Aid sessions separately to this in order to achieve the Care Certificate Standards). The course will focus on the 15 standards and it will help you to complete your workbook with confidence.
Certification of competence will be issued by our trainer, allowing candidates to complete their training with confidence in their own workplace.

Mental Capacity Act (DoLS) – An Introduction
2016-11-22 09:30 - 12:30
DID YOU KNOW? One of the key areas that CQC inspectors are keen to check is the understanding of the “Mental Capacity Act”(MCA) and the Deprivation of Liberty Safeguards” (DoLS). So, do you know your MCA from your DoLS?
This half day course will give you an overview of the Mental Capacity Act and it is aimed at Health and Care Workers at an introductory level. The course covers The Mental Capacity Act including decisions that can be made on behalf of someone else and what has to happen before someone is deprived of their liberty.
This course also covers:

What we need to know about MCA DoLS?
What does the Mental Capacity Act mean?
How does the Mental Capacity Act fit with Deprivation of Liberty Safeguards?
What is the Acid Test and who does it apply to?

Paediatric First Aid (Ofsted) Training
2016-11-21 09:30 - 2016-11-22 16:30
This is an Ofsted accredited course that is suitable for persons who work or look after children and young people.
This course is aimed at people who are the first aid appointed representative in their workplace or organisation where children and infants are present. This course covers a variety of areas and will comprise of theory and practical exercises.
There may be an assessment at the end of this course or continuous observation by the trainer and written assessments during the course.
The course will cover the following with a focus on children and infants:

The role of the Paediatric first aider
To assess an emergency situation
Communication and casualty care
Allergic reaction in children (bites and stings)
Asthma in children and infants
Bleeding (minor and severe)
Bone, muscle and joint injuries
Burns and scalds
Convulsions in children and infants
Choking in children and infants
Cuts, grazes, bruising and bumps
Diabetic emergencies
Fainting
Head and eye injuries
Health and safety (first aid) regulations and recording of accidents
Poisoning
Resuscitation (Children CPR)
Seizures in children and infants

Moving & Handling (People) Train the Trainer
2016-11-14 09:30 - 2016-11-15 16:30
This certificated three day course is suitable for professionals who are already skilled in Moving and Handling and who want to train others in this technique. The course will focus on the following areas:

Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and ACOPS Guidance
Manual Handling responsibilities & the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated. The course dates are 14th & 15th November with Presentation day on 21st November 2016.
Please note: Certification of competency is required to
Price is excluding VAT.
Please note: Dates may be subject to change.

Makaton for Beginners
2016-11-10 09:30 - 2016-11-11 16:30
Who is it for?
This course provides a detailed introduction to Makaton and combines a practical approach with theory and technical information.
Lectures cover research into sign and symbol use, symbol design themes, the use and purpose of Makaton and an overview of alternative systems of communication. You will learn the signs and symbols for Stages 1-4 and Additional of the Core Vocabulary.
Participants must have an understanding of early communication skills.
Materials will be provided in the form of workshop manuals, Pocket Book of Signs 1 and Pocket Book of Symbols 1. Certificates of attendance will be issued.

Mental Capacity Act (DoLS) - 1 Day Provider Managers Course
2016-11-04 09:30 - 16:30
This popular one day course gives a working knowledge of both the MCA & DOLS legislation which is of paramount importance to upholding the good standards of care expected from those in the care sectors.
This course is aimed at Managers of Care Services who need to know, understand and comply with the Mental Capacity Act 2005 & Deprivation of Liberty Safeguard (DoLS) statutory requirements.
Course Content:
The following topics will be covered:

Current legislation
List the functions of the Mental Capacity Act
Policy and procedures
Describe the groups that will be affected by the legislation
The assessment procedure
Explain what is meant by the functional test
What is meant by best interests
Explain the role of Lasting Power of Attorneys
What protection is available for decision makers
Explain the Deprivation of Liberty Safeguards including up to date rulings regarding the ACID test
Understand the limits of restraint issues
Describe the function of the Court of Protection
Understand the roles of various people involved
Train others in Mental Capacity Act and DOLS requirements within their working environment
