Moving & Handling (People) - Train the Trainer
2018-05-29 09:30 - 2018-05-31 16:30, 2019-05-07 09:00 - 2019-05-09 16:30 (Europe/London) | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is this course for?
This certificated three day course is suitable for professionals who are already skilled in Moving and Handling and who want to train others in this technique. The course will focus on the following areas:

Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and ACOPS Guidance
Manual Handling responsibilities & the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated.
Price is £599 excluding VAT.
Please note: Dates may be subject to change.

Care Certificate Assessor Course
2018-06-13 09:30 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Do you have the right knowledge and skills in your organisation to carry out Care Certificate assessments to satisfy the regulators? Have your assessors received the appropriate training to assess competently and consistently? You may think ‘yes’ but read on…..
This one day session is ESSENTIAL for anyone who will be involved in or have responsibility for assessing other staff working towards the Care Certificate and who do not hold a formal assessors qualification. The course will give participants an introduction to the Care Certificate along with the evidence towards Level 3 Award in Understanding the Principles and Practice of Assessment.
This assessors course will benefit both those New to assessment and current assessors who require Refresher training. The course will be delivered by experienced trainers whose expertise in health and social care assessment will ensure delegates are provided with the relevant context for their assessment decisions.
Course objectives
This course will develop the knowledge and skills needed to boost confidence of staff with the responsibility for assessing their colleagues in the Care Certificate. It will help staff make clear and consistent assessment decisions to comply with the requirements of the Care Certificate and to meet National Occupational Standards LSILADD09 – Ass Learner Achievement.
The course will cover

Care certificate workbook
Roles and responsibilities
Evidence requirements
Assessment methods
Using observations to assess competence in the workplace
Giving feedback on assessment decisions
Action planning, including GROW model of coaching and setting SMART objectives
Recording assessment decisions including cross referencing assessments for different standards.

Moving & Handling - Train the Trainer - 1 Day Refresher
2018-06-18 09:30 - 16:30, 2018-11-02 09:30, 2019-03-18 09:00 - 17:00, 2019-06-10 09:00 - 17:00 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is it for?
This 1 day REFRESHER course is suitable for professionals who are already competent in their Train the Trainer practices and want to update their knowledge and skills. The course will update on the following areas:

Anatomy of the Spine and Types of Injuries
Biometrics & Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and A.C.O.P.S Guidance
Manual Handling Responsibilities and the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated. Course price is excluding VAT.
Please Note: Candidates will also be asked to produce evidence of original TTT training when booking this course.

Emergency First Aid at Work
2018-07-06 09:30 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
This course is essential for staff who must have basic First Aid training to fulfil their role within the workplace. This course will cover First Aid basics:

The role of the First Aider
How to manage an emergency
Cuts, burns and bleeds (minor and severe)
Choking and fainting
Shock and seizure
How to deal with an unconscious person

The course is delivered in a variety of theory and practical sessions which include CPR exercises.
A written assessment or continuous observation by the trainer with certification on completion.
Cost of this course is £80
Please note: Course dates may be subject to change. Prices are excluding VAT.
Please contact us if you want to book one or more places – 01245 267071 or email: caroline@willowcentre.co.uk

MCA DoLS: Train the Trainer
2018-07-19 09:30 - 16:30, 2018-11-19 09:30 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is it for?
This 2 day Train the Trainer course is suitable for all those who are looking to develop their training skills in this field. The course will be run over 2 days with the second day being run approximately a week after Day 1.
Aim of course:
To enable participants to deliver Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DOLS) awareness level training to staff within their own organisations.
Pre requisites:
Applicants must have attended the MCA and DoLS Basic Awareness Training Programmes and hold an attendance certificate for this which is no more than 12 months old in order to access this course. Evidence will be required when booking onto this course.
Objectives:
By the end of the session participants will be able to:

Develop Confidence and skills to undertake training within your workplace
Identify the key aspects of the Mental Capacity Act and Deprivation of Liberty Safeguards that need to be included in the training to be delivered
Ability to plan key MCA and DoLS sessions
Consider how they will use key materials to deliver MCA and DOLS training within their service area
Demonstrate how the use of key source documents will be used to answer key questions
Explore a range of methods to deliver the training, considering the different learning styles of staff
Identify potential barriers to delivering effective training sessions, and consider solutions to overcome these
Explain how they will evaluate the effectiveness and impact of the training.

Content Covered Across Day 1:

Current legislation
Policy & Procedures
The Assessment Procedure
What is meant by Best Interests
What Protection is available for decision makers
Understand the limits of restraint issues
Understand the roles of various people involved
List the functions of the Mental Capacity Act
Describe the groups that will be affected by the legislation
Explain what is meant by the functional test
Explain the role of Lasting Power of Attorneys
Explain the Depraviation of Liberty Safeguards including up to date rulings regarding the ACID test
Describe the function of the Court of Protection

Train the Trainer elements:

How to vary teaching methods
Adapting to various Learning styles
How people retain information
Building in feedback to your sessions
Planning your session
Preparing the individual lesson plan
Evaluation processes
Presentation skills
Do’s and Don’ts

Day 2:

Participants will undertake presentations on an agreed theme from Mental Capacity Act and Deprivation of Liberty Safeguards – Each theme will last no more than 15 minutes

This will involve:

A session plan on the agreed theme
A Case Study / An activity
Creative training methods
Evaluation tool

DATES GUIDELINE FOR 2018:
DAY 1 DAY2

Monday 22nd Jan 2018 Monday 29th Jan 2018
Monday 19th July 2018 Monday 27th July 2018
Monday 19th Nov 2018 Monday 26 Nov 2018

About the Trainer:
Cathy Neat is an experienced National MCA and DoLS Master Practitioner and Lecturer who works closely with legal services and key organisations to ensure sound legal practice in all aspects of Adult Social Care.
Handouts, materials and refreshments will be included in the price. This course is certificated.
Cost of the course: £299.00 plus VAT
Please note: Dates may be subject to change.

First Aid At Work (QA Level 3 Award)
2018-07-25 09:30 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is it for?
This 3 day course is essential for staff that must have basic first aid training to fulfil their role within the workplace.
This course covers a variety of areas and is certificated. There may be an assessment at the end of this course or continuous observation by
the trainer and written assessments during the course.
The QA Level 3 Award in First Aid at Work (QCF) qualification is specifically designed for individuals who wish to act as a first aider in their workplace.
Successful candidates will learn how to manage a range of injuries and illness that could occur at work and will be equipped with the essential skills needed to give emergency first aid. This course is delivered by Utility Safety Solutions.
What’s covered?
The course will cover:
 The role and responsibilities of a First Aider
 Assessing an incident
 Managing an unresponsive casualty
 CPR and AED use
 Recovery Position
 Heart Attack
 Stroke
 Choking
 Epilepsy
 Asthma
 Diabetes
 Anaphylaxis
 Shock
 Head & Spinal injuries
 Chest injuries
 Wounds and Bleeding
 Fractures
 Sprains, strains and dislocations
 Minor injuries
 Burns and scalds
 Poisoning
 Eye injuries
How long is it?
The course is over 3 days and will start around 09:30 and end around 16:30 each day (timings may vary).
How much does it cost?
The course will cost £212 plus vat which will include all course materials and certification.
Course Dates – 2018:

25 Jul – 27 Jul 2018
17 Oct – 19 Oct

Fire Safety Awareness (IOSH)
2018-09-03 09:00 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is this course for?
This course is for people at any level, in any sector, who needs knowledge in the essentials of fire safety. This course is delivered by Utility Safety Solutions experienced IOSH trainers. Sucessful delegates are awarded an IOSH Fire Safety Awareness certificate.
What’s covered?
The following areas are covered:
√ Effective fire evacuation
√ Roles and responsibilities in a fire emergency
√ Fire and firefighting equipment
√ Identifying workplace fire hazards
How long is it?
09:00 – 16:30
What is the cost?
£140.00 plus VAT (price includes materials and certification)

Approved Assessor
2018-09-05 09:00 - 17:00, 2019-01-30 09:00 - 17:00, 2019-07-24 09:00 - 17:00, 2019-10-02 09:00 - 17:00 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is this course for?
This course is suitable for persons who are working in a ‘front line’ capacity and dealing with people who need aids/equipment to assist them in their daily living.
This One Day course will give you awareness , knowledge and competency in the ordering processes of daily living equipment. We are working in partnership with Essex County Council who will issue the PIN (where appropriate) and Login details upon completion of this course.*
The course will cover the following:

To provide Information, Guidance and Permission (where applicable) to access and order a specific range of equipment identified during the assessment or review process as necessary to meet identified, eligible needs.
To ensure you are competent when assessing for equipment.
To inform you of the process of ordering equipment via Essex County Council’s Uniqus portal.

This course is certificated based on competency in the ordering of specific equipment and will include the issuing of Login & PIN details for delegates upon completion (where applicable).
*Please Note: This course is suitable for Health & Social Care staff who are wishing to provide social care equipment to those who have long term disabling impairments (with no significant recovery or improvement) using an ECC Uniqus PIN.
This course is NOT SUITABLE for health staff who would like a PIN to order Health Equipment. Any enquiries relating to this will need to be had with health management.

Please contact us if you want to book one or more places – 01245 267071 or email: caroline@willowcentre.co.uk
The cost of this one day course is £220.00 plus VAT
*Dates maybe subject to change.

MCA DOLS: Masterclass (inc. Liberty Protection Safeguards)
2018-09-07 09:30 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is this course for?
This course is a must for practitioners and managers working with Adults in all Health & Social Care organisations.
Course Objectives:

Overview of the Mental Capacity Act and Mental Health Act with a review of recent case law
What is meant by restriction as opposed to deprivation of liberty? A guide
Look at the procedures for obtaining urgent and standard authorisations
A practical guide looking at the documentation under existing MCA and DoLS and exploring in detail the Cheshire West Ruling implications in a wide range of settings
Forthcoming changes to Mental Capacity Act and Deprivation of Liberty Safeguards

This course will explore the Deprivation of Liberty Safeguards and examine the practical implications in your day to day work. There will be a mixture of theory and practical sessions and delegates will have the opportunity to raise issues and concerns specific to their own practice and is certificated as attendance only.
Course Cost: £120.00 plus vat

Emergency First Aid at Work
2018-10-05 09:30 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is this course for?
This course is essential for staff who must have basic First Aid training to fulfil their role within the workplace.

This course will cover the following First Aid basics:

The role of the First Aider
How to manage an emergency
Cuts, burns and bleeds (minor and severe)
Choking and fainting
Shock and seizure
How to deal with an unconscious person

The course is delivered in a variety of theory and practical sessions which include CPR exercises.
A written assessment or continuous observation by the trainer with certification on completion.
How long is it?
This course is 1 day with registration at 09:00 and ending around 16:30
What is the cost?
Cost of this course is £80 plus VAT

Please note: Course dates may be subject to change. Prices are excluding VAT.
Please contact us if you want to book one or more places – 01245 267071 or email: caroline@willowcentre.co.uk

Moving & Handling (People) - An Introduction
2018-10-12 09:30 - 12:30, 2018-10-12 09:30 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is it for?
This one day course is suitable for professionals who are not skilled in Moving and Handling of people and who need to be competent. It is also essential to cover the knowledge and practical requirements of the Care Certificate.
The course will focus on the following areas:

Manual Handling Responsibilities and the Law
Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving Equipment
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end of the course will be competent to provide correct people handling techniques so that risks are reduced to themselves and those in their care. 09:30 registration for 10am start. End times will vary.
Course prices are exclusive of VAT.

Food Hygiene - Level 2
2019-03-01 09:00 - 16:00 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is it for?
This one day course has been designed to help anyone who works within the catering industry handling, preparing or serving food.
By law, all food handlers must have an understanding of the basic principles of food hygiene and know how to work safely so as to protect the food they serve from contamination.
This course provides learners with up-to-date food hygiene information using a range of written and interactive exercises to ensure learners thoroughly comprehend their food safety responsibilities.

The course will cover the following:

Understand how individuals can take personal responsibility for food safety in their environment
To understand the importance of keeping him/herself clean and hygienic
To understand the importance of keeping work areas clean and hygienic
To understand how to keep food safe
To understand the law and legislation around Food Hygiene

The course will be certificated.
How long is it?
One day – 09:00 – 16:00

What is the cost?
£50.00 plus VAT

**Please Note – Training date will be confirmed upon min number of delegates who have booked**

Emergency First Aid
2019-03-07 09:00 - 16:00, 2019-07-11 09:00 - 16:00 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom

Emergency Paediatric First Aid
2019-04-01 08:00 - 17:00 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is it for?
This one day course will cover the basics of first aid principles for persons who are working within an infant and child environment.

The course will cover the following:

Understand the role and responsibilities of the paediatric first aider
Be able to assess an emergency situation safely
Be able to provide first aid for an infant and child who is unresponsive and breathing normally
Be able to provide first aid for an infant and child who is unresponsive and not breathing normally
Be able to provide first aid to an infant and child who:

Has a foreign body airway obstruction
External bleeding
Suffering from shock
With anaphylaxis symptoms

The course will include both practical demonstrations/assignment and oral examination with the practical being assessed by simulation. The course will be certificated.

How long is it?
One day – 09:00 – 17:00

What is the cost?
£83.00 plus VAT

**Please Note – Training date will be confirmed upon min number of delegates who have booked**

Approved Assessor
2019-05-15 09:00 - 17:00 | Essex

MCA DOLS TRAIN THE TRAINER
2019-05-16 09:00 - 16:30 | Essex
Who is this course for?
The Willow Centre is delighted to offer this new Train the Trainer workshop which is suitable for experienced trainers/ senior staff in a training role employed by their Care and Health organisations.
This one day workshop will equip the ‘In-House Trainer’ to deliver high quality MCA and DoLS training to your staff at awareness level.
The workshop has been specifically written and will be delivered by an experienced and highly knowledgeable trainer.
Working knowledge of both the MCA and DoLS legisation is of paramount importance to upholding the good standards of care expected from those in the care industry. This course not only covers these topics in depth, but also equips delegates with a range of instructor skills so your organisation will benefit from having a dedicated ‘In-House’ MCA & DoLS trainer.
Delegates will work through a range of activities, group discussions and case studies, our highly knowledgeable trainer will take your delegates through MCA and DoLS materials whilst offering additional information and advice needed to successfully deliver the awareness level course.
Pre-Requirements to attend this course:
Delegates must provide evidence of the following:

Prior attendance MCA & DoLS Course at Awareness Level and Intermediate levels
PTLLS or equivalent training

What is Covered?
The following topics will be covered during the workshop:

Current and future legislation (proposal for the new DoLS – Liberty Protection Safeguards)
MCA & DoLS assessment process
What is meant by best interests and balance sheet approach
What protection is available for decision makers
Under the limits of restraint issues
Understand the roles of various people involved
List the functions of the Mental Capacity Act
Describe the groups that will be affected by the legislation
Explain what is meant by the ‘functional test’
Explain the role of Lasting Power of Attorneys
Describe the function of the Court of Protection
Explain the Depreciation of Liberty Safeguards
Train others in Mental Capacity Act and DoLS requirements within their working environment

N.B: As the legislation changes the content of the workshop will change to reflect legal changes.
Training delivery skills will be tested in this workshop to ensure that the delegates can deliver MCA DoLS training to a basic awareness level.
PLEASE NOTE: This is a NON ACCREDITED workshop – A certificate of attendance will be issued upon completion of the course.
How much will this course cost?
This 1 day course will cost £150 plus VAT

MCA DOLS TRAIN THE TRAINER
2019-07-11 09:30 - 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom

Emergency First Aid
2020-02-20 09:00 - 17:00 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is this course for?
This course is essential for staff who must have basic First Aid training to fulfil their role within the workplace.

This course will cover the following First Aid basics:

The role of the First Aider
How to manage an emergency
Cuts, burns and bleeds (minor and severe)
Choking and fainting
Shock and seizure
How to deal with an unconscious person

The course is delivered in a variety of theory and practical sessions which include CPR exercises.
A written assessment or continuous observation by the trainer with certification on completion.
How long is it?
This course is 1 day with registration at 09:00 and ending around 16:30
What is the cost?
Cost of this course is £80 plus VAT

Please note: Course dates may be subject to change. Prices are excluding VAT.
Please contact us if you want to book one or more places – 01245 267071 or email: admin@willowcentre.co.uk

MENTAL HEALTH FIRST AID TRAINING (MHFA)
2020-03-02 09:00 - 2020-03-03 16:30 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
What is it?
This 2 day accredited course will help you recognise and understand Mental Health conditions and how to recognise it in colleagues, giving you the confidence to support colleagues in the workplace who are in distress.
This course is for people who would like to become a Mental Health First Aider in their workplace.
What does this course cover?
This course covers the following topics:

What is Mental Health First Aid?
How does it impact?
Mental Health Stigma and Discrimination?
Mental Health Disorders covered will vary:

Anxiety & Depression – Overview of Conditions e.g Bipolar, Symptoms, Risk Factors and Depression in Workplace
Suicide – Dealing with crisis
Drugs and Alcohol – Symptoms and in the workplace
Disorders – Personality, Eating, Self Harm
Phychosis – What is Psychosis, Risk Factors, Treatment and covering an overview of conditions e.g Schizophrenia

Crisis First Aid for acute conditions, how to assess situations and support.
Action Planning for using MHFA in workplace

After undertaking this programme, Mental Health First Aiders will have:

An indepth understanding of Mental Health and the factors that can affect well-being
Practical skills to spot the triggers and signs of Mental Health issues
Confidence to step in, reassure and support a person in distress
Enhance interpersonal skills such as non-judgemental listening
Knowledge to help someone to recover their health by guiding them to further support – whether that is self-help resources through their employer, the NHS or both
A nationally recognised qualification issued by Mental Health England

Please Note: This course focuses on employees in the workplace and covers subjects that some people may find distressing, including suicide and self-harm. If a delegate feels that they are not sure if they can continue on the course, they can leave the course at any time. If you would like to discuss the course content in more detail beforehand, please do contact us and we can send through the full programme to you so that you can make an informed choice before booking. *PLEASE NOTE: Dates may change due to numbers*
How much does it cost?
This 2 day course costs £199 plus VAT.
This includes a Mental Health First Aid manual, certification, refreshments and light lunch both days

Moving & Handling (People) Train the Trainer
2020-03-02 09:00 - 2020-03-04 17:00 | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
