The Willow Centre Chelmsford

Moving & Handling People - An Introduction
2016-11-25 09:30 (Europe/London) | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
Who is it for?
This one day course is suitable for professionals who are not skilled in Moving and Handling of people and who need to be competent. It is also essential to cover the knowledge and practical requirements of the Care Certificate.
The course will focus on the following areas:

Manual Handling Responsibilities and the Law
Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving Equipment
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end of the course will be competent to provide correct people handling techniques so that risks are reduced to themselves and those in their care. 09:30 registration for 10am start. End times will vary.
Course prices are exclusive of VAT.

Mental Capacity Act (DoLS) – An Introduction
2016-11-22 09:30 - 12:30, 2016-05-27 09:30 - 12:30
DID YOU KNOW? One of the key areas that CQC inspectors are keen to check is the understanding of the “Mental Capacity Act”(MCA) and the Deprivation of Liberty Safeguards” (DoLS). So, do you know your MCA from your DoLS?
This half day course will give you an overview of the Mental Capacity Act and it is aimed at Health and Care Workers at an introductory level. The course covers The Mental Capacity Act including decisions that can be made on behalf of someone else and what has to happen before someone is deprived of their liberty.
This course also covers:

What we need to know about MCA DoLS?
What does the Mental Capacity Act mean?
How does the Mental Capacity Act fit with Deprivation of Liberty Safeguards?
What is the Acid Test and who does it apply to?

Paediatric First Aid (Ofsted) Training
2016-11-21 09:30 - 2016-11-22 16:30, 2016-09-19 09:30 - 2016-09-20 16:30, 2016-05-16 09:30 - 2016-05-17 16:30
This is an Ofsted accredited course that is suitable for persons who work or look after children and young people.
This course is aimed at people who are the first aid appointed representative in their workplace or organisation where children and infants are present. This course covers a variety of areas and will comprise of theory and practical exercises.
There may be an assessment at the end of this course or continuous observation by the trainer and written assessments during the course.
The course will cover the following with a focus on children and infants:

The role of the Paediatric first aider
To assess an emergency situation
Communication and casualty care
Allergic reaction in children (bites and stings)
Asthma in children and infants
Bleeding (minor and severe)
Bone, muscle and joint injuries
Burns and scalds
Convulsions in children and infants
Choking in children and infants
Cuts, grazes, bruising and bumps
Diabetic emergencies
Fainting
Head and eye injuries
Health and safety (first aid) regulations and recording of accidents
Poisoning
Resuscitation (Children CPR)
Seizures in children and infants

Moving & Handling (People) Train the Trainer
2016-11-14 09:30 - 2016-11-15 16:30
This certificated three day course is suitable for professionals who are already skilled in Moving and Handling and who want to train others in this technique. The course will focus on the following areas:

Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and ACOPS Guidance
Manual Handling responsibilities & the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated. The course dates are 14th & 15th November with Presentation day on 21st November 2016.
Please note: Certification of competency is required to
Price is excluding VAT.
Please note: Dates may be subject to change.

Makaton for Beginners
2016-11-10 09:30 - 2016-11-11 16:30, 2016-05-12 09:30 - 2016-05-13 16:30
Who is it for?
This course provides a detailed introduction to Makaton and combines a practical approach with theory and technical information.
Lectures cover research into sign and symbol use, symbol design themes, the use and purpose of Makaton and an overview of alternative systems of communication. You will learn the signs and symbols for Stages 1-4 and Additional of the Core Vocabulary.
Participants must have an understanding of early communication skills.
Materials will be provided in the form of workshop manuals, Pocket Book of Signs 1 and Pocket Book of Symbols 1. Certificates of attendance will be issued.

Mental Capacity Act (DoLS) - 1 Day Provider Managers Course
2016-11-04 09:30 - 16:30
This popular one day course gives a working knowledge of both the MCA & DOLS legislation which is of paramount importance to upholding the good standards of care expected from those in the care sectors.
This course is aimed at Managers of Care Services who need to know, understand and comply with the Mental Capacity Act 2005 & Deprivation of Liberty Safeguard (DoLS) statutory requirements.
Course Content:
The following topics will be covered:

Current legislation
List the functions of the Mental Capacity Act
Policy and procedures
Describe the groups that will be affected by the legislation
The assessment procedure
Explain what is meant by the functional test
What is meant by best interests
Explain the role of Lasting Power of Attorneys
What protection is available for decision makers
Explain the Deprivation of Liberty Safeguards including up to date rulings regarding the ACID test
Understand the limits of restraint issues
Describe the function of the Court of Protection
Understand the roles of various people involved
Train others in Mental Capacity Act and DOLS requirements within their working environment

Dementia Awareness Training
2016-10-26 09:00 - 12:30
Duration: Half Day Session – Course material includes handouts and completion certificate.
Objectives:
This course provides an understanding of dementia and the impact it may have on the individual living with the disease. Having a better understanding of the disease will enable you to feel confident in caring and supporting a person with dementia. Learners will gain knowledge and a good understanding of what dementia means. We will look at the common signs and symptoms of dementia and gain a basic appreciation of how the brain works and links to our emotions and behaviours
Learning Outcomes:

Demographics & statistics of dementia
An overview of the brain and its function
An understanding of the various types of dementia
An understanding of the symptoms of dementia
Be able to communicate on a day-to-day basis
Be aware of what it might feel like to be a person with dementia
Understand what dementia is

This course is mapped across to meet the new Care Certificate Standards and QCF DEM201and DEM202. This training can also be supported with the addition of a distance learning level 2 certificate in the Principles of Dementia Care which is fully funded, for further information please contact us.
The cost of this course is £40 plus VAT

In-House Trainer
2016-10-03 09:30 - 16:30, 2016-04-29 09:30 - 16:30
This 1 day course will provide learners with the knowledge, skills and confidence to deliver general training for ‘in house’ staff only. This course is intended to be a starting point for senior staff wishing to become ‘in-house’ trainers.
The course will cover the following:

How to vary teaching methods
Adapting to various learning styles
How people retain information
Building feedback to you sessions
Planning your session
Preparing the individual lesson plan
Evaluation processes
Presentation skills
Do’s and don’ts

This course is presented by means of tutorials, practical exercises, group discussions and it is certificated as attendance only.
Please note that dates are subject to changes and prices exclude VAT.

First Aid At Work Training (3-Day Accredited)
2016-09-26 09:30 - 2016-09-28 16:30, 2016-05-31 09:30 - 2016-06-02 16:30
This course is aimed at people who are the first aid appointed representative in their workplace or organisation. This course covers a variety of areas and is certificated.
The course will cover:

The role of the First Aider
Managing an emergency
Communication and casualty care
Asthma
Bleeding (Minor & Severe)
Bone, muscle and joint injuries
Burns and scalds
Chest pains (including heart attack)
Choking (adult)
Eye injuries
Fainting
Head injuries
Health and safety (first aid) regulations
Low blood sugar
Poisoning
Resuscitation (adult CPR)
Seizures (adult)
Severe allergic reaction
Shock
Spinal injuries
Stroke
Unconscious casualty

​The course will be a mix of theory and practical exercises.

Care Certificate – 15 Standards Intensive Course
2016-09-24 09:00 - 17:00
** New Programme**
Who is it for?
This course is for health and care workers new to the sector or for existing staff who would like to refresh their knowledge and update their skills. The course covers the knowledge requirements in a one day intensive session (you will need to add on the Moving and Handling and First Aid sessions separately to this in order to achieve the Care Certificate Standards). The course will focus on the 15 standards and it will help you to complete your workbook with confidence.
Certification of competence will be issued by our trainer, allowing candidates to complete their training with confidence in their own workplace.

Moving & Handling - Train the Trainer - 1 Day Refresher
2016-09-16 09:30 - 16:30
****COURSE SOLD OUT ****
Who is it for?
This 1 day REFRESHER course is suitable for professionals who are already competent in their Train the Trainer practices and want to update their knowledge and skills. The course will update on the following areas:

Anatomy of the Spine and Types of Injuries
Biometrics & Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and A.C.O.P.S Guidance
Manual Handling Responsibilities and the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated. Candidates will also be asked to produce evidence of training when booking of this course.

Delegation Skills
2016-08-09 13:30 - 16:30
Delegation is an art form – The better you are at it, the better you can manage your time and the time of others in order to achieve speedy conclusion of tasks. It’s all about control and having leadership skills in order to dissect a task and be able to communicate clearly what you want others to do.
This half day session will present an overview of the exploration of the psychology behind delegation, while giving you the tools to take back control and to communicate more effectively when delegating to others.
The cost of this half day session is £45 plus VAT

Time Management Skills
2016-08-09 09:30 - 12:30
Have you ever wondered why some people are very good at managing their time whereas others are not – Do you find that you just can’t seem to finish anything on time and are rushing from one thing to another?
Time management is not very difficult in theory but it is surprisingly hard to stick to in practice. It requires a little time in advance for you to plan and organise yourself – This half day course will teach you the secret of managing your time more efficiently and making your life’s priorities easier to achieve!
This course will have an attendance certificate issued to all participants.
The cost of this half day course is £45.00 plus VAT

Care Certificate Assessor Course
2016-07-11 09:30 - 12:30
Do you have the right knowledge and skills in your organisation to carry out Care Certificate assessments to satisfy the regulators? Have your assessors received the appropriate training to assess competently and consistently? You may think ‘yes’ but read on…..
This half day session is ESSENTIAL for anyone who will be involved in or have responsibility for assessing other staff working towards the Care Certificate and who do not hold a formal assessors qualification.
The course will give participants an introduction to the Care Certificate along with the evidence towards Level 3 Award in Understanding the Principles and Practice of Assessment.
This assessors course will benefit both those New to assessment and current assessors who require Refresher training. The course will be delivered by experienced trainers whose expertise in health and social care assessment will ensure delegates are provided with the relevant context for their assessment decisions.
Course objectives:
This course will develop the knowledge and skills needed to boost confidence of staff with the responsibility for assessing their colleagues in the Care Certificate. It will help staff make clear and consistent assessment decisions to comply with the requirements of the Care Certificate and to meet National Occupational Standards LSILADD09 – Ass Learner Achievement.
The course will cover

Care certificate workbook
Roles and responsibilities
Evidence requirements
Assessment methods
Using observations to assess competence in the workplace
Giving feedback on assessment decisions
Action planning, including GROW model of coaching and setting SMART objectives
Recording assessment decisions including cross referencing assessments for different standards.

Please note: Dates on this course may be subject to change. Course prices are excluding VAT.
Confirmation of course date will be confirmed on booking.

Moving & Handling - Train the Trainer - 1 Day Refresher
2016-07-04 09:30 - 16:30
**COURSE SOLD OUT **
Who is it for?
This 1 day REFRESHER course is suitable for professionals who are already competent in their Train the Trainer practices and want to update their knowledge and skills. The course will update on the following areas:

Anatomy of the Spine and Types of Injuries
Biometrics & Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and A.C.O.P.S Guidance
Manual Handling Responsibilities and the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated. Candidates will also be asked to produce evidence of training when booking of this course.

Care Act Training - Update for Providers
2016-06-06 09:30 - 12:30
This half day overview course will provide useful guidance to the key changes and implications of the Care Act and its changes for Care Providers, Charities, NHS GP’s, Voluntary groups and anyone who may refer Adults for Care and Support needs.
The course will cover some of the following key duties placed on Local Authorities in respect of:

Introduction to the Care Act 2014 – Care and Support Statutory Guidance
Wellbeing principles, duties and responsibilities
Information and Advice
Assessment and Eligibility
Charging and Financial Assessment
Independent Advocacy
Care and Support Planning
Review
Safeguarding
Transitions
Integration and Partnership Working

Course includes handouts and refreshments are available.
The Cost of this half day course is £45 plus vat. Please note: Dates may be subject to change.

Mental Capacity Act (DoLS) 1 day Provider Managers Course
2016-05-31 09:30 - 16:30
** SOLD OUT **
This popular one day course gives a working knowledge of both the MCA & DOLS legislation which is of paramount importance to upholding the good standards of care expected from those in the care sectors. This course is aimed at Managers of Care Services who need to know, understand and comply with the Mental Capacity Act 2005 & Deprivation of Liberty Safeguard (DoLS) statutory requirements.
Course Content:
The following topics will be covered:

Current legislation
List the functions of the Mental Capacity Act
Policy and procedures
Describe the groups that will be affected by the legislation
The assessment procedure
Explain what is meant by the functional test
What is meant by best interests
Explain the role of Lasting Power of Attorneys
What protection is available for decision makers
Explain the Deprivation of Liberty Safeguards including up to date rulings regarding the ACID test
Understand the limits of restraint issues
Describe the function of the Court of Protection
Understand the roles of various people involved
Train others in Mental Capacity Act and DOLS requirements within their working environment

Mental Capacity Act (DoLS) – Do you know your MCA from your DoLS?
2016-05-27 09:30 - 12:30
This introductory course will give you an overview of the Mental Capacity Act and include the updated high court ruling of the ACID test and what this means for those in various settings

Advanced Dementia Awareness
2016-05-25 09:00 - 17:00
Duration: One Full Day – Course material includes handouts and completion certificate.
Objectives:
A training programme which promotes compassion, dignity, respect and shared decision making when caring for the ‘Person’ with dementia.
In all health and social care settings good communication and relationships are now seen as central to high care.
This course provides and understanding of dementia and allows carers to explore and discuss how effective communication can improve the quality of life for a person with dementia. We will look at the effects on daily life and the importance of adapting the way we communicate to meet the needs of the person we are supporting.
Learning Outcomes:

Demographics & statistics of dementia
An overview of the brain and its function
An understanding of the various types of dementia
An understanding of the symptoms of dementia
Be able to communicate on a day-to-day basis
Be aware of what it might feel like to be a person with dementia
Positive ways to communicate
Non-verbal ways to communicate
Keeping people with dementia safe
Engaging in meaningful activities for people with dementia

This course is mapped across to QCF DEM201 and DEM 202
This training can also be supported with the addition of a distance learning level 2 certificate in the Principles of Dementia Care which is fully funded, for further information please contact us.

Dementia Awareness Training
2016-05-24 09:00 - 17:00
Duration: One Full Day – Course material includes handouts and completion certificate.
Objectives:
This course provides an understanding of dementia and the impact it may have on the individual living with the disease. Having a better understanding of the disease will enable you to feel confident in caring and supporting a person with dementia. Learners will gain knowledge and a good understanding of what dementia means. We will look at the common signs and symptoms of dementia and gain a basic appreciation of how the brain works and links to our emotions and behaviours
Learning Outcomes:

Demographics & statistics of dementia
An overview of the brain and its function
An understanding of the various types of dementia
An understanding of the symptoms of dementia
Be able to communicate on a day-to-day basis
Be aware of what it might feel like to be a person with dementia
Understand what dementia is

This course is mapped across to meet the new Care Certificate Standards and QCF DEM201and DEM202. This training can also be supported with the addition of a distance learning level 2 certificate in the Principles of Dementia Care which is fully funded, for further information please contact us.

Care Act – Update for Providers
2016-05-12 09:30 - 12:30
Course aimed at Care Professionals who need to know about Care Act and its updates.

Mental Capacity Act (DoLS) – 1 Day Provider Managers Course
2016-04-25 09:30 - 16:30
COURSE SOLD OUT
This popular one day course gives a working knowledge of both the MCA & DOLS legislation which is of paramount importance to upholding the good standards of care expected from those in the care sectors. This course is aimed at Managers of Care Services who need to know, understand and comply with the Mental Capacity Act 2005 & Deprivation of Liberty Safeguard (DoLS) statutory requirements.
Course Content:
The following topics will be covered:

Current legislation
List the functions of the Mental Capacity Act
Policy and procedures
Describe the groups that will be affected by the legislation
The assessment procedure
Explain what is meant by the functional test
What is meant by best interests
Explain the role of Lasting Power of Attorneys
What protection is available for decision makers
Explain the Deprivation of Liberty Safeguards including up to date rulings regarding the ACID test
Understand the limits of restraint issues
Describe the function of the Court of Protection
Understand the roles of various people involved
Train others in Mental Capacity Act and DOLS requirements within their working environment

Safeguarding Adults - Basic Awareness
2016-04-22 09:30 - 12:30
This course is aimed at professionals who are working with adults in a front line capacity.
This course outlines the following:

Relevant policies and legislation around Safeguarding
What is abuse? Exploration of factors that can lead to abuse
Identify signs and symptoms of abuse
How to report any concerns
How to record incidents correctly
Learn good practice vs bad practice

This course is certificated as attendance only.
Prices are ex. VAT. Dates are subject to change.

Paediatric First Aid (Ofsted) – 2 Day
2016-04-14 09:00 - 2016-04-15 16:00
This is an Ofsted accredited course that is suitable for persons who work or look after children and young people.
This course is aimed at people who are the first aid appointed representative in their workplace or organisation where children and infants are present. This course covers a variety of areas and is certificated.
There may be an assessment at the end of this course or continuous observation by the trainer and written assessments during the course.
The course will cover the following with a focus on children and infants:

The role of the Paediatric first aider
Choking in Children and infants
To assess an emergency situation
Cuts, Grazes, bruising and bumps
Communication and casualty care
Diabetic emergencies
Allergic Reaction in children (Bites/stings)
Fainting
Asthma in children and infants
Head & eye injuries
Bleeding (minor and severe)
Health and safety (first aid) regulations and recording of accidents
Bone, muscle and joint injuries
Poisoning
Burns and scalds
Resuscitation (Children CPR)
Convulsions in children and infants
Seizures in children and infants
