Refresher Training - (Health & Safety, Food Hygiene & Infection Control)
2017-10-16 09:30 - 12:30 (Europe/London) | The Willow Centre, The Willow Centre, Unit 3, Kingsdale Business Centre, Regina Road, Chelmsford, Essex, CM1 1PE, United Kingdom
This course is suitable for anybody who has completed these modules and who just needs an update:

Health & Safety
Food Hygiene
Infection Control

This course will cover the following across a 3 hour session:

Why Health & Safety?
Overview of Health & Safety at Work Act 1974
Responsibilities
Risk Assessment
Accident/ Incident Reporting
The Importance of Food Hygiene
Food handlers and the law
Pathogenic Bacteria
How contamination occurs and how to avoid it
Safe storage of food
Importance and meaning of infection control
How infection spreads
Signs and symptoms
Parasites, Viruses, Bacteria and Fungi
Consequences of poor infection control
Personal health and hygiene
Clinical waste, Spillages and Laundries
My 5 moments

The cost of this session will be £59.00 per person (ex. VAT) – will include handouts and certification of attendance.
Please Note: Dates may be subject to change.

Moving & Handling (People): Train the Trainer 3 Day course
2017-11-13 09:30 - 2017-11-15 16:30
Who is it for?
This certificated three day course (13th to 15th November) is suitable for professionals who are already skilled in Moving and Handling and who want to train others in this technique.
Course Content:
The course will focus on the following areas:

Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and ACOPS Guidance
Manual Handling responsibilities & the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated.
Course Cost:
Price is £599 excluding VAT.
Please note: Dates may be subject to change.

Moving & Handling (People) - An Introduction
2017-11-16 09:30 - 16:30, 2018-01-12 09:30 - 16:30
Who is it for?
This one day course is suitable for professionals who are not skilled in Moving and Handling of people and who need to be competent. It is also essential to cover the knowledge and practical requirements of the Care Certificate.
The course will focus on the following areas:

Manual Handling Responsibilities and the Law
Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving Equipment
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end of the course will be competent to provide correct people handling techniques so that risks are reduced to themselves and those in their care. 09:30 registration for 10am start. End times will vary.
Course prices are exclusive of VAT.

Moving & Handling - Train the Trainer - 1 day Refresher
2017-11-17 09:30 - 16:30
Who is it for?
This 1 day REFRESHER course is suitable for professionals who are already competent in their Train the Trainer practices and want to update their knowledge and skills.
Course Content:
The course will update on the following areas:

Anatomy of the Spine and Types of Injuries
Biometrics & Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and A.C.O.P.S Guidance
Manual Handling Responsibilities and the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated.
Course Cost:
Course price is excluding VAT.
Please Note: Candidates will also be asked to produce evidence of original TTT training when booking this course.

Approved Assessor
2017-11-29 09:00 - 17:00
Who is this course for?
This course is for persons who are working in a front line capacity with persons who need aids/equipment to assist them in their daily living.
This One Day course will give you the tools of competency in the ordering of daily living equipment. We are working in partnership with Essex County Council who will issue the PIN and Login details upon completion of this course.
The course will cover the following:

To provide Information, Guidance and Permission to access and order a specific range of equipment identified during the assessment or review process as necessary to meet identified, eligible needs.
To ensure you are competent when assessing for equipment.
To inform you of the process of ordering equipment via Essex County Council’s Uniqus portal.

This course is certificated based on competency in the ordering of specific equipment and will include the issuing of Login & PIN details for delegates upon completion.
Please Note: This course is suitable for Health & Social Care staff who are wishing to provide social care equipment to those who have long term disabling impairments (with no significant recovery or improvement) using an ECC Uniqus PIN.
This course is NOT SUITABLE for health staff who would like a PIN to order Health Equipment. Any enquiries relating to this will need to be had with health management.
Please contact us if you want to book one or more places – 01245 267071 or email: caroline@willowcentre.co.uk
The cost of this one day course is £220.00 plus VAT
*Dates maybe subject to change.

Financial Abuse
2017-12-11 09:30 - 13:00, 2018-05-09 09:30 - 13:00
Who is this course for?
The course is intended for anyone who interacts with actual or potential victims of financial abuse, including local authority finance staff, voluntary group etc. You do not need advance knowledge of the subject before attending.
This intense half day training course is designed to equip you with an understanding of the legal possibilities in challenging financial abuse.
The course will cover the following:

Definitions of vulnerability and of financial abuse
Understanding of different types of offences, with case examples
The nature of victims, who they are and why this happens
The nature of perpetrators, who they are and why they do it
The prevalence and extent of financial abuse
Consideration of the various crime situations, with case examples
Key issues to consider when tackling financial abuse
The role of Civil Law and the role of solicitors when it comes to tackling financial abuse.

By the end of the session participants will have an understanding of the extent of financial abuse, the nature of such abuse (including victims and perpetrators) and the options for using the law in protecting victims, including the specific value of civil law in such matters, also include the use of solicitors in the process.
Participants will have a greater potential to challenge and address financial abuse. This interactive training session will end with a certificate of attendance.
Cost: £84 (£70 ex VAT)

Approved Assessor
2018-01-10 09:00 - 17:00, 2018-03-14 09:00 - 17:00, 2018-09-05 09:00 - 17:00
Who is this course for?
This course is suitable for persons who are working in a ‘front line’ capacity and dealing with people who need aids/equipment to assist them in their daily living.
This One Day course will give you awareness , knowledge and competency in the ordering processes of daily living equipment. We are working in partnership with Essex County Council who will issue the PIN (where appropriate) and Login details upon completion of this course.*
The course will cover the following:

To provide Information, Guidance and Permission (where applicable) to access and order a specific range of equipment identified during the assessment or review process as necessary to meet identified, eligible needs.
To ensure you are competent when assessing for equipment.
To inform you of the process of ordering equipment via Essex County Council’s Uniqus portal.

This course is certificated based on competency in the ordering of specific equipment and will include the issuing of Login & PIN details for delegates upon completion (where applicable).
*Please Note: This course is suitable for Health & Social Care staff who are wishing to provide social care equipment to those who have long term disabling impairments (with no significant recovery or improvement) using an ECC Uniqus PIN.
This course is NOT SUITABLE for health staff who would like a PIN to order Health Equipment. Any enquiries relating to this will need to be had with health management.

Please contact us if you want to book one or more places – 01245 267071 or email: caroline@willowcentre.co.uk
The cost of this one day course is £220.00 plus VAT
*Dates maybe subject to change.

MCA DoLS: 1 Day Intensive Training
2018-01-12 09:30 - 2018-03-26 16:30
Aim:
This course is for experienced trainers where, ‘time may not be their friend’, and are willing to commit to a 1 day intensive course that will enable them to competently deliver MCA & DoLS training within their organisation.
IMPORTANT:
Candidates need to produce current evidence of the following when booking a place on this course:

An intermediate knowledge of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS)
a PTTLs qualification or equivalent

Overview:
This One day Intensive course will be split into two sessions where the candidates will be ‘tutored’ on a 1-2-1 basis and given the tools to help them deliver MCA DoLS training to their staff. Our highly knowledgeable trainer will take you through the MCA & DoLS processes and training plan, giving you the tools to be able to deliver high quality in house training session.
The course will cover the following:

Develop confidence and skills to undertake training within your workplace
Identify the key aspects of the Mental Capacity Act and Deprivation of Liberty Safeguards that need to be included in the training to be delivered
Ability to plan key MCA and DoLS sessions
Consider how they will use key materials to deliver MCA and DoLS training within their service area
Demonstrate how the use of key source documents will be used to answer key questions
Explore a range of methods to deliver the training, considering the different learning styles of staff
Identify potential barriers to delivering effective training sessions and consider solutions to overcome these
Explain how they will evaluate the effectiveness and impact of the training

Course Cost:
The cost of this course is £150 plus vat that will include materials and certification.
Courses will run on an ‘by request’ basis. Please email admin@willowcentre.co.uk for more information and to request a date for training across 2018.

MCA DoLS: Train the Trainer
2018-01-22 09:30 - 16:30, 2018-07-19 09:30 - 16:30
Who is it for?
This 2 day Train the Trainer course is suitable for all those who are looking to develop their training skills in this field. The course will be run over 2 days with the second day being run approximately a week after Day 1.
Aim of course:
To enable participants to deliver Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DOLS) awareness level training to staff within their own organisations.
Pre requisites:
Applicants must have attended the MCA and DoLS Basic Awareness Training Programmes and hold an attendance certificate for this which is no more than 12 months old in order to access this course. Evidence will be required when booking onto this course.
Objectives:
By the end of the session participants will be able to:

Develop Confidence and skills to undertake training within your workplace
Identify the key aspects of the Mental Capacity Act and Deprivation of Liberty Safeguards that need to be included in the training to be delivered
Ability to plan key MCA and DoLS sessions
Consider how they will use key materials to deliver MCA and DOLS training within their service area
Demonstrate how the use of key source documents will be used to answer key questions
Explore a range of methods to deliver the training, considering the different learning styles of staff
Identify potential barriers to delivering effective training sessions, and consider solutions to overcome these
Explain how they will evaluate the effectiveness and impact of the training.

Content Covered Across Day 1:

Current legislation
Policy & Procedures
The Assessment Procedure
What is meant by Best Interests
What Protection is available for decision makers
Understand the limits of restraint issues
Understand the roles of various people involved
List the functions of the Mental Capacity Act
Describe the groups that will be affected by the legislation
Explain what is meant by the functional test
Explain the role of Lasting Power of Attorneys
Explain the Depraviation of Liberty Safeguards including up to date rulings regarding the ACID test
Describe the function of the Court of Protection

Train the Trainer elements:

How to vary teaching methods
Adapting to various Learning styles
How people retain information
Building in feedback to your sessions
Planning your session
Preparing the individual lesson plan
Evaluation processes
Presentation skills
Do’s and Don’ts

Day 2:

Participants will undertake presentations on an agreed theme from Mental Capacity Act and Deprivation of Liberty Safeguards – Each theme will last no more than 15 minutes

This will involve:

A session plan on the agreed theme
A Case Study / An activity
Creative training methods
Evaluation tool

DATES GUIDELINE FOR 2018:
DAY 1 DAY2

Monday 22nd Jan 2018 Monday 29th Jan 2018
Monday 19th July 2018 Monday 27th July 2018
Monday 19th Nov 2018 Monday 26 Nov 2018

About the Trainer:
Cathy Neat is an experienced National MCA and DoLS Master Practitioner and Lecturer who works closely with legal services and key organisations to ensure sound legal practice in all aspects of Adult Social Care.
Handouts, materials and refreshments will be included in the price. This course is certificated.
Cost of the course: £299.00 plus VAT
Please note: Dates may be subject to change.

Emergency First Aid at Work
2018-01-26 09:30 - 16:30, 2018-04-13 09:30 - 16:30, 2018-07-06 09:30 - 16:30
This course is essential for staff who must have basic First Aid training to fulfil their role within the workplace. This course will cover First Aid basics:

The role of the First Aider
How to manage an emergency
Cuts, burns and bleeds (minor and severe)
Choking and fainting
Shock and seizure
How to deal with an unconscious person

The course is delivered in a variety of theory and practical sessions which include CPR exercises.
A written assessment or continuous observation by the trainer with certification on completion.
Cost of this course is £80
Please note: Course dates may be subject to change. Prices are excluding VAT.
Please contact us if you want to book one or more places – 01245 267071 or email: caroline@willowcentre.co.uk

First Aid At Work (QA Level 3 Award)
2018-01-31 09:30 - 16:30, 2018-07-25 09:30 - 16:30
Who is it for?
This 3 day course is essential for staff that must have basic first aid training to fulfil their role within the workplace.
This course covers a variety of areas and is certificated. There may be an assessment at the end of this course or continuous observation by
the trainer and written assessments during the course.
The QA Level 3 Award in First Aid at Work (QCF) qualification is specifically designed for individuals who wish to act as a first aider in their workplace.
Successful candidates will learn how to manage a range of injuries and illness that could occur at work and will be equipped with the essential skills needed to give emergency first aid. This course is delivered by Utility Safety Solutions.
What’s covered?
The course will cover:
 The role and responsibilities of a First Aider
 Assessing an incident
 Managing an unresponsive casualty
 CPR and AED use
 Recovery Position
 Heart Attack
 Stroke
 Choking
 Epilepsy
 Asthma
 Diabetes
 Anaphylaxis
 Shock
 Head & Spinal injuries
 Chest injuries
 Wounds and Bleeding
 Fractures
 Sprains, strains and dislocations
 Minor injuries
 Burns and scalds
 Poisoning
 Eye injuries
How long is it?
The course is over 3 days and will start around 09:30 and end around 16:30 each day (timings may vary).
How much does it cost?
The course will cost £212 plus vat which will include all course materials and certification.
Course Dates – 2018:

25 Jul – 27 Jul 2018
17 Oct – 19 Oct

In-House Trainer
2018-02-02 09:30 - 16:30
Who is it for?
This 1 day course is suitable for persons at a senior level who want to develop their skills further to train colleagues ‘in-house.’
This course is intended to be a starting point for senior staff wishing to become ‘in-house’ trainers.
The course will cover the following:

How to vary teaching methods
Adapting to various learning styles
How people retain information
Building feedback to you sessions
Planning your session
Preparing the individual lesson plan
Evaluation processes
Presentation skills
Do’s and don’ts

This course is presented by means of tutorials, practical exercises, group discussions and it is certificated as attendance only.
Please note that dates are subject to changes and prices exclude VAT.

Care Certificate Assessor Course
2018-02-06 09:30 - 16:30, 2018-06-13 09:30 - 16:30
Do you have the right knowledge and skills in your organisation to carry out Care Certificate assessments to satisfy the regulators? Have your assessors received the appropriate training to assess competently and consistently? You may think ‘yes’ but read on…..
This one day session is ESSENTIAL for anyone who will be involved in or have responsibility for assessing other staff working towards the Care Certificate and who do not hold a formal assessors qualification. The course will give participants an introduction to the Care Certificate along with the evidence towards Level 3 Award in Understanding the Principles and Practice of Assessment.
This assessors course will benefit both those New to assessment and current assessors who require Refresher training. The course will be delivered by experienced trainers whose expertise in health and social care assessment will ensure delegates are provided with the relevant context for their assessment decisions.
Course objectives
This course will develop the knowledge and skills needed to boost confidence of staff with the responsibility for assessing their colleagues in the Care Certificate. It will help staff make clear and consistent assessment decisions to comply with the requirements of the Care Certificate and to meet National Occupational Standards LSILADD09 – Ass Learner Achievement.
The course will cover

Care certificate workbook
Roles and responsibilities
Evidence requirements
Assessment methods
Using observations to assess competence in the workplace
Giving feedback on assessment decisions
Action planning, including GROW model of coaching and setting SMART objectives
Recording assessment decisions including cross referencing assessments for different standards.

MCA DOLS: Masterclass (inc. Liberty Protection Safeguards)
2018-02-28 09:30 - 16:30, 2018-09-07 09:30 - 16:30
Who is this course for?
This course is a must for practitioners and managers working with Adults in all Health & Social Care organisations.
Course Objectives:

Overview of the Mental Capacity Act and Mental Health Act with a review of recent case law
What is meant by restriction as opposed to deprivation of liberty? A guide
Look at the procedures for obtaining urgent and standard authorisations
A practical guide looking at the documentation under existing MCA and DoLS and exploring in detail the Cheshire West Ruling implications in a wide range of settings
Forthcoming changes to Mental Capacity Act and Deprivation of Liberty Safeguards

This course will explore the Deprivation of Liberty Safeguards and examine the practical implications in your day to day work. There will be a mixture of theory and practical sessions and delegates will have the opportunity to raise issues and concerns specific to their own practice and is certificated as attendance only.
Course Cost: £120.00 plus vat

Fire Safety Awareness (IOSH)
2018-03-02 09:00 - 16:30, 2018-09-03 09:00 - 16:30
Who is this course for?
This course is for people at any level, in any sector, who needs knowledge in the essentials of fire safety. This course is delivered by Utility Safety Solutions experienced IOSH trainers. Sucessful delegates are awarded an IOSH Fire Safety Awareness certificate.
What’s covered?
The following areas are covered:
√ Effective fire evacuation
√ Roles and responsibilities in a fire emergency
√ Fire and firefighting equipment
√ Identifying workplace fire hazards
How long is it?
09:00 – 16:30
What is the cost?
£140.00 plus VAT (price includes materials and certification)

Moving & Handling - Train the Trainer - 1 Day Refresher
2018-03-22 09:30 - 2018-03-23 16:30, 2018-06-18 09:30 - 16:30
Who is it for?
This 1 day REFRESHER course is suitable for professionals who are already competent in their Train the Trainer practices and want to update their knowledge and skills. The course will update on the following areas:

Anatomy of the Spine and Types of Injuries
Biometrics & Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and A.C.O.P.S Guidance
Manual Handling Responsibilities and the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated. Course price is excluding VAT.
Please Note: Candidates will also be asked to produce evidence of original TTT training when booking this course.

Moving & Handling (People) - Train the Trainer
2018-05-29 09:30 - 2018-05-31 16:30
Who is this course for?
This certificated three day course is suitable for professionals who are already skilled in Moving and Handling and who want to train others in this technique. The course will focus on the following areas:

Anatomy of the Spine and Types of Injuries
Biomechanics and Ergonomics
Safe Lifting Techniques – L.I.T.E
Lifting Objects
Key Elements of People Moving
Manual Handling Law and ACOPS Guidance
Manual Handling responsibilities & the Law
Risks and Controls related to People Moving
People Moving – Risk Assessments/ Personal Plan
People Moving – Controversial Techniques
People Moving – Good Techniques
Practical Sessions and Assessments in People Moving

Candidates will be assessed throughout the course and at the end to ensure competency and the course is certificated.
Price is £599 excluding VAT.
Please note: Dates may be subject to change.

Emergency First Aid at Work
2018-10-05 09:30 - 16:30
Who is this course for?
This course is essential for staff who must have basic First Aid training to fulfil their role within the workplace.

This course will cover the following First Aid basics:

The role of the First Aider
How to manage an emergency
Cuts, burns and bleeds (minor and severe)
Choking and fainting
Shock and seizure
How to deal with an unconscious person

The course is delivered in a variety of theory and practical sessions which include CPR exercises.
A written assessment or continuous observation by the trainer with certification on completion.
How long is it?
This course is 1 day with registration at 09:00 and ending around 16:30
What is the cost?
Cost of this course is £80 plus VAT

Please note: Course dates may be subject to change. Prices are excluding VAT.
Please contact us if you want to book one or more places – 01245 267071 or email: caroline@willowcentre.co.uk
